FREQUENTLY ASKED QUESTIONS
Questions We Are Asked
Questions We Are Frequently Asked
What is our Service Area?
We are able to provide services remotely to any business across Canada. For services that are performed onsite, we provide services from the GTA across Southwestern Ontario. If there is a requirement for services outside out our "local service area" within Canada that wants onsite services, they can be provided but will include additional travel costs.
How Do You Charge for Services?
With the exception of hourly services, all of our services are provided as a fixed not to exceed price. We cannot provide a price without speaking to you in order to understand your requirements as all services are based on time and effort. Our hourly fees range from $145.00 an hour to $160.00 depending on the engagement and type of work. Any work requiring our partner who is a CPA will always include the higher fee.
Do You Provide Onsite or In Office Free Consultations?
We do not provide onsite or office free consultations. We provide 30-minute free consultations over the phone which you book online at a time convenient for us. If it is important to meet face to face, we will do so at our current hourly rates. If you choose to move forward with an engagement, your account will be credited with the amount that you paid.
How Do You Provide Remote Services?
We provide services remotely utilizing an online technology called Zoom which we use to provide online coaching and for meetings required during consultations. Most work is performed within our offices except for onsite engagements where we are required to be on your site working with you and your staff. This also keeps the cost of your services down as well.
Since You Have a Partner That is a CPA - Do Your Perform Compilations & Taxes?
RK Fischer & Associates is not a CPA firm, though we have a CPA that is one of our two Partners. Under RK Fischer & Associates, the focus is more on management accounting and helping you to improve your financials and not on day to day financial accounting. We work with your financial accountant.
What Are Your Payment Terms?
For our coaching engagements, we offer monthly payments over the period of time of the engagment.
Do You Discount Services For Start-Ups
No, we cannot provide discounted services for start-ups, as we are not a not for profit business. In most cases the time needed for start-ups for most engagements is significantly more than existing businesses. This is why we suggest that start-ups ulitize the many services offered by small business centres in your area that are funded by local and federal governments before seeking paid services. Depending on your location, many of the services are free or offered at a significantly reduced rate. We can refer you to the appropriate one if you are in Ontario.
What Is The Process If We Want to Engage You For Services?
We will set up an initial phone consultation with you to understand your requirements.
Will you provide pricing if asked via email or over the phone?
We will not provide pricing to anyone that just emails or calls as the price is very dependent on your business requirements as there is a range for most engagements. Once we understand your requirements we will provide a fixed not to exceed price. We find those that are just looking to find out the price are not usually serious about making the investment in business coaching or consulting services and are looking for the cheapest price.
Feel free to ask us a question. For those questions that will benefit all visitors, we will post the answers here. If specific to your business use our contact us form.